Cloudworkers introduction

Hi! Would you like to join our team?

Cloudworkers Ltd is one of the largest, most successful and well-respected chat moderation companies globally. At Cloudworkers, we provide those who work with us with the option of earning an income as a chat moderator anywhere in the world. All that’s needed is a computer and an internet connection.

Our company simultaneously provides quality and expertise to our clients and their customers. For the chat moderators working with Cloudworkers, we offer an uncomplicated, flexible and exciting way to earn a reliable monthly income as a self-employed freelance moderator – either part-time or full-time.

We guarantee our clients, and those with whom we work, both the highest quality standards as well as the reliable and professional implementation of our services and business practices.

One of the key factors contributing to our position as one of the most successful chat agencies in the market is our extremely diversified and internationally based workforce allowing us provide 24/7 coverage. With a motivated and dynamic team consisting of people from all demographics, we provide chat support of the highest quality across a vast range of languages, so that our clients, and their customers, are completely satisfied with their Cloudworker’s experience.

Job description

As a chat moderator you would be tasked with taking part in, and maintaining, online text-based chat conversations on one or more online social community platforms. The aim of the game is to create a fantasy experience designed to entertain the customers, cultivate a rapport, make them feel good about themselves and make them want to come back for more fulfilling fantasy experiences. All of the chat platforms our moderators work on are accessed via an online chat interface that allows you to communicate with customers no matter where you happen to be.

To keep up with growth, we are constantly on the look out for reliable and highly motivated chat moderators to be a part of the various chat platforms for which we are responsible.

Moderators should be mature and open-minded enough to engage with adult dialogues and provide high quality written content on the chat platforms.

You do not need to make a commute to an office to take part as the job can be performed from the comfort of your own living-room, or wherever you choose to logon. All that is required is an internet connection and a computer.

As a Cloudworkers moderator you are given the flexibility to choose your own working hours providing you with the freedom to plan work around your life, rather than vice-versa.

As a Cloudworkers moderator you are hereby afforded a degree of freedom absent in other jobs, allowing you to earn an income while remaining “on the go”. Addtionally, you would benefit from our years of experience as one of the most successful and respected chat moderation companies worldwide. Moderators receive regular training by qualified trainers and have a reliable point of contact in their allocated team leader - contactable via phone, email or Skype. This approach has enabled us to provide and maintain high-level services and high-quality content for our clients, their customers, and the agents with whom we work.

If you are considering applying, having experience in the industry would be advantageous but is not a mandatory requirement. Even those with no prior experience can apply for a position! Both our experienced moderators, as well as those with less experience, are trained extensively by the team leads and trainers.The most important factors to success as a chat moderator are imagination, open-mindedness and motivation. If you possess all three factors, we very much hope to hear from you soon!

What we expect from you:

  • Openness to engage with erotic dialogues
  • 18+ years old
  • PC / laptop ownership with reliable broadband connection
  • Desire to work at least 12 hours per week
  • Able to work as a freelancer
  • Open minded, good sense of humour
  • An ability to embrace the unusual

What you can expect from us:

  • A legitimate working environment
  • Extensive training before start date
  • A personal contact partner available during most hours of the day
  • Prompt payment on a monthly basis
  • Regular trainings and performance feedback to aid with development
  • A web-based shift system for the flexible assigning and swapping of shifts
  • Long-term project
  • An above-average, performance-based pay

Please fill out the form below

Submit application
How it goes on

1. AWAIT OUR CONTACT
We will contact you via email or, if necessary, by phone to discuss further information with you.

2. AGREEMENT
You will receive a contract via email that you should please sign and send back to us.

3. TRAINING AND START
Once we have received your signed contract, we will train you for the chat system and give you guidelines about communicating skills. Then you can start right away.

Questions & Answers

Schedule your own work shifts

Our chat moderators have the option of choosing the time and the number of hours they wish to work!

Reliable and Consistent Source of Income

There's no limit of how much money you wish to earn with us. As there are no middlemen or charges, the choice is yours. Our employees get paid promptly and on a regular basis.

What do I need to work and where can I work?

You need a laptop or a PC with reliable internet access and the work can be done “anywhere, anytime and anyplace”

  • I live abroad, can I still apply?play_arrow

    Absolutely! You could work from anywhere in the world, as long as you have access to a PC with an internet connection.

  • Can I have fixed working hours?play_arrow

    Each operator fills out a wish list indicating which shifts they can and cannot work. From these we construct a weekly shift plan that takes into consideration all the operators time commitments.

  • What devices do I need for the job?play_arrow

    You need a laptop or a PC. It is also a requirement to have reliable internet access, as the job cannot be done without internet.

  • Do I have to pay any fees before I get hired?play_arrow

    No, you don´t have to. It is out of the question and has never occurred!

  • Do you hire only women or men as well?play_arrow

    We hire both men and women. Your gender is not a requirement for the job.

  • When do I get my money, and do I need an account?play_arrow

    Payments are made at the latest by the 10th working day of the following month. We can pay either via international bank transfer or via PayPal.

  • Do I have to send an invoice to you every month?play_arrow

    Yes, as you would be working as a freelancer an invoice needs to be submitted to us each month. Our team leaders can assist you with this process.

  • Is the training necessary and how is it done?play_arrow

    Training is required before starting, is carried out by one of our team leaders, and lasts usually about one hour.

  • Do I have to schedule my holidays in the long-term?play_arrow

    Freelancers can go on holidays whenever they want, but we would like to receive notice before you leave for holidays, so that we can make adjustments to the shift plans.

  • Can I work in various chats, if I speak the language?play_arrow

    Yes, you can work in any chat in which you can write at a fluent level.

  • Is a copy of my ID-Card or Passport necessary?play_arrow

    Yes, as we need to be able to confirm your identity and that you are over 18 years of age.

  • Is my personal data safe?play_arrow

    Yes, your data is safe and will not be released for any other purposes. We only store your data in our employee database.

  • Can I choose to be an employee and not freelance?play_arrow

    For our chat projects, it is only possible to work as a freelancer.

  • Do I have to disclose my identity to the customers?play_arrow

    No, you never have to disclose your true identity to any customer.

  • Is there a notice period?play_arrow

    The freelancing contract can be terminated regularly by both parties to the end of each month with prior notice on 15th of that month at the latest.

  • Do you send the agreements via post?play_arrow

    Contracts are countersigned and stamped and scanned copies are emailed to new agents. If required, a hard copy can by posted out.

  • Will Cloudworkers send me letters?play_arrow

    No, all written correspondence will be carried out via email or Skype.

  • Will you often call me?play_arrow

    If we need to contact you in emergency, it is possible that we will try to reach you by phone, yes.

Cloudworkers company information

About us

Cloudworkers is one of the most successful and respected chat moderation companies based in Europe. As a chat moderation company, we offer our employees the possibility to earn money as a home-based chat moderator.

Our company simultaneously represent quality and expertise to our customers. For our chat moderators, it is an uncomplicated and exciting way to work from home as a freelancer.

We guarantee our customers both the highest quality standards as well as a reliable and professional implementation of our services. We are one of the most successful chat agencies with a broad based international speaking audience.

With a motivated and dynamic team consisting of people of all ages, but dominantly young people, we support the chat projects in many languages to the complete satisfaction of our customers and partners.

Cloudworkers company philosophy

Company Philosophy

Cloudworkers- the brand stands for high quality and excellent service. Our main objective is to ensure efficiency and quality in our work-performance while also providing complete satisfaction for our customers. We also strive to be the most customer-friendly chat agency among our competitors in the chat industry worldwide. We are problem solvers for our customers and we offer support to our operators.

Exemplary service and customer orientation are of paramount importance for all our employees and, therefore, the main focus of our daily tasks. We offer our partners and customers the utmost service quality as it is our highest priority to keep them constantly satisfied. Our success in the highly competitive industry is based on our constant desire for improvement so that we can better optimize our services for our customers.

Satisfied customers and satisfied employees are the foundation of our success and this has been proven over the years in this industry. Cloudworkers have been able to reach these goals with a value-oriented policy focusing on:

  • Inclusion of our customers and employees in the operational planning process
  • Active, open information and direct communication with our customers and employees
  • Responsible tasks for our moderators
  • A clear management structure

At the same time, it's important to increase our productivity continuously so as to deliver for our clients the highest levels satisfaction. To achieve this goal, we focus on the following:

Customer satisfaction

  • We offer our customers high-performance, good value for money and reliable service
  • No effort is too great for us to enhance our customers' satisfaction
  • We respond quickly and precisely to our customers’ requirements
  • We maintain close contact with our customers so that we are better informed about their wishes and requirements
  • We want to know whether our customers are really satisfied with our services and their feedback is important to us
  • We exert great effort to meet our customers’ requirements and we are always prepared to incorporate quality-enhancing measures for the improvement of our services

Employees

  • Our employees are the cornerstone of our company and the services we provide
  • Our success is based on enthusiasm, commitment, expertise, professionalism, creativity and the imagination from each employee
  • Our employees are always ready to improve their skills and better themselves
  • Our company supports and encourages the employees towards this objective and provides appropriate v trainings available for them
  • We work closely to achieve the same goals together so that we can achieve the best results and fulfill the potential of all employees
  • We support each other so that we can all benefit from our combined efforts

Our visionary thinking drives us to reach new milestones and ensure consistent and sustainable development of the chat business. All employees are encouraged to contribute with ideas and creativity to help move the company forward and delight our customers.

Success Stories

Sarah, 23 (I started the job as a chat moderator while studying (Erasmus) in Indonesia. I needed the cash at that moment, but I have come to love the job, as it is fun to chat with various customers. It always feels good to make others happy. It gives me a level of satisfaction and I like that very much).

Katharine, 36 (As a mother of 3, it became very difficult to find a job that gives me the time to spend with my children. It got very frustrating until I got lucky and started the job as a chat moderator for the Swedish team. I can now make money from home and spend time with my kids as well. I mostly work during the time my children are at school or when they are taking a nap. I am more than happy and can´t even imagine doing anything else, as it gives me the freedom no other employer could give me).

Martin, 29 (I always had the dream of moving to Thailand or somewhere very warm. For us Scandinavians, this is like heaven. But what do you do when you are in a warm country without a job? I had a friend who was working with cloudworkers as a chat moderator and he introduced me to the company and the rest is history now. I have flexible hours that I work. Most of the time I sit somewhere at the beach with my laptop and just chat with the customers. I am really living the dream at the moment and my imaginations of living a care free life in a warm country has come true. To me, there is no going back).

Contact Us

CLOUDWORKERS LTD
128 Cannon Workshops Cannon Drive
E14 4AS London

Email: contact@cloudworkers.company
Website: cloudworkers.company
Phone: +44 2080806571