Cloudworkers Ltd is one of the largest, most successful and well-respected chat moderation companies globally. At Cloudworkers, we provide those who work with us with the option of earning an income as a chat moderator anywhere in the world. All that’s needed is a computer and an internet connection.
Our company simultaneously provides quality and expertise to our clients and their customers. For the chat moderators working with Cloudworkers, we offer an uncomplicated, flexible and exciting way to earn a reliable monthly income as a self-employed freelance moderator – either part-time or full-time.
We guarantee our clients, and those with whom we work, both the highest quality standards as well as the reliable and professional implementation of our services and business practices.
One of the key factors contributing to our position as one of the most successful chat agencies in the market is our extremely diversified and internationally based workforce allowing us provide 24/7 coverage. With a motivated and dynamic team consisting of people from all demographics, we provide chat support of the highest quality across a vast range of languages, so that our clients, and their customers, are completely satisfied with their Cloudworker’s experience.
As a chat moderator you would be tasked with taking part in, and maintaining, online text-based chat conversations on one or more online social community platforms. The aim of the game is to create a fantasy experience designed to entertain the customers, cultivate a rapport, make them feel good about themselves and make them want to come back for more fulfilling fantasy experiences. All of the chat platforms our moderators work on are accessed via an online chat interface that allows you to communicate with customers no matter where you happen to be.
To keep up with growth, we are constantly on the look out for reliable and highly motivated chat moderators to be a part of the various chat platforms for which we are responsible.
Moderators should be mature and open-minded enough to engage with adult dialogues and provide high quality written content on the chat platforms.
You do not need to make a commute to an office to take part as the job can be performed from the comfort of your own living-room, or wherever you choose to logon. All that is required is an internet connection and a computer.
As a Cloudworkers moderator you are given the flexibility to choose your own working hours providing you with the freedom to plan work around your life, rather than vice-versa.
As a Cloudworkers moderator you are hereby afforded a degree of freedom absent in other jobs, allowing you to earn an income while remaining “on the go”. Addtionally, you would benefit from our years of experience as one of the most successful and respected chat moderation companies worldwide. Moderators receive regular training by qualified trainers and have a reliable point of contact in their allocated team leader - contactable via phone, email or Skype. This approach has enabled us to provide and maintain high-level services and high-quality content for our clients, their customers, and the agents with whom we work.
If you are considering applying, having experience in the industry would be advantageous but is not a mandatory requirement. Even those with no prior experience can apply for a position! Both our experienced moderators, as well as those with less experience, are trained extensively by the team leads and trainers.The most important factors to success as a chat moderator are imagination, open-mindedness and motivation. If you possess all three factors, we very much hope to hear from you soon!
What we expect from you:
What you can expect from us:
Please fill out the form below
1. AWAIT OUR CONTACT
We will contact you via email or, if necessary, by phone to discuss further information with you.
You will receive a contract via email that you should please sign and send back to us.
3. TRAINING AND START
Once we have received your signed contract, we will train you for the chat system and give you guidelines about communicating skills. Then you can start right away.
Our chat moderators have the option of choosing the time and the number of hours they wish to work!
There's no limit of how much money you wish to earn with us. As there are no middlemen or charges, the choice is yours. Our employees get paid promptly and on a regular basis.
You need a laptop or a PC with reliable internet access and the work can be done “anywhere, anytime and anyplace”
Absolutely! You could work from anywhere in the world, as long as you have access to a PC with an internet connection.
Each operator fills out a wish list indicating which shifts they can and cannot work. From these we construct a weekly shift plan that takes into consideration all the operators time commitments.
You need a laptop or a PC. It is also a requirement to have reliable internet access, as the job cannot be done without internet.
No, you don´t have to. It is out of the question and has never occurred!
We hire both men and women. Your gender is not a requirement for the job.
Payments are made at the latest by the 10th working day of the following month. We can pay either via international bank transfer or via PayPal.
Yes, as you would be working as a freelancer an invoice needs to be submitted to us each month. Our team leaders can assist you with this process.
Training is required before starting, is carried out by one of our team leaders, and lasts usually about one hour.
Freelancers can go on holidays whenever they want, but we would like to receive notice before you leave for holidays, so that we can make adjustments to the shift plans.
Yes, you can work in any chat in which you can write at a fluent level.
Yes, as we need to be able to confirm your identity and that you are over 18 years of age.
Yes, your data is safe and will not be released for any other purposes. We only store your data in our employee database.
For our chat projects, it is only possible to work as a freelancer.
No, you never have to disclose your true identity to any customer.
The freelancing contract can be terminated regularly by both parties to the end of each month with prior notice on 15th of that month at the latest.
Contracts are countersigned and stamped and scanned copies are emailed to new agents. If required, a hard copy can by posted out.
No, all written correspondence will be carried out via email or Skype.
If we need to contact you in emergency, it is possible that we will try to reach you by phone, yes.
Cloudworkers is one of the most successful and respected chat moderation companies based in Europe. As a chat moderation company, we offer our employees the possibility to earn money as a home-based chat moderator.
Our company simultaneously represent quality and expertise to our customers. For our chat moderators, it is an uncomplicated and exciting way to work from home as a freelancer.
We guarantee our customers both the highest quality standards as well as a reliable and professional implementation of our services. We are one of the most successful chat agencies with a broad based international speaking audience.
With a motivated and dynamic team consisting of people of all ages, but dominantly young people, we support the chat projects in many languages to the complete satisfaction of our customers and partners.
Cloudworkers- the brand stands for high quality and excellent service. Our main objective is to ensure efficiency and quality in our work-performance while also providing complete satisfaction for our customers. We also strive to be the most customer-friendly chat agency among our competitors in the chat industry worldwide. We are problem solvers for our customers and we offer support to our operators.
Exemplary service and customer orientation are of paramount importance for all our employees and, therefore, the main focus of our daily tasks. We offer our partners and customers the utmost service quality as it is our highest priority to keep them constantly satisfied. Our success in the highly competitive industry is based on our constant desire for improvement so that we can better optimize our services for our customers.
Satisfied customers and satisfied employees are the foundation of our success and this has been proven over the years in this industry. Cloudworkers have been able to reach these goals with a value-oriented policy focusing on:
At the same time, it's important to increase our productivity continuously so as to deliver for our clients the highest levels satisfaction. To achieve this goal, we focus on the following:
Our visionary thinking drives us to reach new milestones and ensure consistent and sustainable development of the chat business. All employees are encouraged to contribute with ideas and creativity to help move the company forward and delight our customers.
Sarah, 23 (I started the job as a chat moderator while studying (Erasmus) in Indonesia. I needed the cash at that moment, but I have come to love the job, as it is fun to chat with various customers. It always feels good to make others happy. It gives me a level of satisfaction and I like that very much).
Katharine, 36 (As a mother of 3, it became very difficult to find a job that gives me the time to spend with my children. It got very frustrating until I got lucky and started the job as a chat moderator for the Swedish team. I can now make money from home and spend time with my kids as well. I mostly work during the time my children are at school or when they are taking a nap. I am more than happy and can´t even imagine doing anything else, as it gives me the freedom no other employer could give me).
Martin, 29 (I always had the dream of moving to Thailand or somewhere very warm. For us Scandinavians, this is like heaven. But what do you do when you are in a warm country without a job? I had a friend who was working with cloudworkers as a chat moderator and he introduced me to the company and the rest is history now. I have flexible hours that I work. Most of the time I sit somewhere at the beach with my laptop and just chat with the customers. I am really living the dream at the moment and my imaginations of living a care free life in a warm country has come true. To me, there is no going back).
128 Cannon Workshops Cannon Drive
E14 4AS London
Phone: +44 2080806571