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Hi, we are Cloudworkers!

We require highly motivated and dependable chat moderators

Cloudworkers Ltd was founded in 2015 and is one of the largest, most successful and thriving chat moderation companies operating worldwide. We provide our chat moderators based around the world with the opportunity to earn a reliable income and grow with us. All that is required is a computer and a stable internet connection.

Job benefits

Enjoy a lot of freedom and benefits

Whether you wish to work from home or from the other side of the globe - you choose when & where you want to work!

All that is required is a computer, a stable internet connection & competent language skills.

We guarantee you a regular income, long-term employment & opportunities for professional growth and advancement.

Job description

What we do & how you can work with us

Our chat moderators are engaged in text-based online chats, in one or more online social community platforms. Their objective is to animate those communities, stimulate conversations and thereby cultivate long lasting relationships. Creating an engaging and imaginative experience for customers is key to the success of this enterprise. Our chat moderators entertain customers, build rapport, and develop lasting relationships with customers by making the customer feel good about themselves.

Chat moderators working with Cloudworkers are provided with flexible, exciting and uncomplicated opportunities to utilize their language skills and earn a reliable monthly income as an independent freelance moderator with positions available either on a part-time or full-time basis!

In order to work, our chat moderators simply login online via our chat interface anywhere in the world and instantly communicate with our customers. Chat moderators should be open to engaging in high quality dialogues of an adult nature on the various chat platforms.

Chat moderators at Cloudworkers are allowed to decide on their own working hours based on their own schedules, enabling you to optimize your work-life balance.

By working with Cloudworkers, unlike with other companies out there, you will be given the freedom to work "on the go", while earning a reliable income. What is more, joining our team provides you with the additional benefits, reliability and stability that can only come from being a part of our worldwide highly experienced, long established, respected and successful chat moderation enterprise. Our moderators can expect to benefit and grow professionally with the assistance of regular and qualified training by our team of coaches. All our chat moderator teams have a reliable and competent point of contact through a dedicated team leader for each respective language that is easily contacted via phone, email and skype, thereby enabling you to have a meaningful experience as a part of a team. This approach allows us to provide high quality services and content for our clients, their customers and, crucially, for all our moderators.

While it is advantageous for your application to have some experience in the realm of chat moderator, it is NOT mandatory and even if you possess not experience at all, we welcome your application and look forward to working with your to build up your experience and improve your professional skill-set in this field. Both our experienced moderators and those with less experience are comprehensively trained by the team leaders and team of coaches. So long as you possess a good imagination, open-mindedness and the drive to improve you have all the key skills necessary to become a successful chat moderator. If you believe you have these skills, then we are excited to receive your application and hope to hear from you soon!

Some colleagues from our team, on what it is like working for Cloudworkers. Just click through the playlist or visit our Youtube channel!

What we expect from you:

  • Your own PC or laptop with a stable Internet connection.
  • The possibility to work as a freelancer
  • Openness to adult dialogues
  • Competent spelling and grammar
  • The ability and willingness to work just 12 hours per week
  • To be at least 18 years old
  • An open-minded, relaxed approach and a good sense of humour
  • The capacity for being excited and stimulated by usual encounters

What you can expect from us:

  • Fast and reliable payment on a monthly basis
  • Flexible & independent planning of working hours
  • A long term, mutually beneficial, working relationship.
  • A reputable working environment
  • Comprehensive training prior to starting to work
  • A personally assigned point of contact who is regularly availble for consulation and advise
  • Regular training and performance feedback to aid your professional development
  • Salary that is above average and performance orientated

Apply as a chat moderator now!

German speaking call center agents this way

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Questions & Answers

Here you will find frequently asked questions. Just tap on one of the questions to see the answer.

Absolutely! You can work from anywhere in the world as long as you have a PC or laptop and a stable internet connection.
Each moderator fills in a wish list indicating which shifts he or she can work and which cannot. The weekly shift schedule is created on this basis.
You need a laptop or a PC. Another requirement is a reliable internet connection as the job cannot be done without internet.
No, absolutely not! We never have or ever will charge fees to the moderators on our team!
Gender is of no relevance to the selection of applicants for available positions.
Payments are made within the first 10 business days of the month for the work done in the prior month. Payments can be made either via bank transfer or Paypal transfer.
Yes, as successful candidate are hired on a freelance basis, invoices are required to release payments. However, if you need help with this, our team leaders will do so gladly.
Training is mandatory before you may start to work and earn. However, it will only require about an hour of your time and will be conducted by one of our team leaders via skype or telephone.
As a freelancer you can take a vacation whenever you want. But please let us know shortly before so that we can include your vacation in our shift plans.
Yes, that is indeed possible so long as you possess competent language skills for that project.
Yes, as we need to both confirm your identity and that you are over 18 years old.
Yes, your information is safe with us and will not be shared for any other purpose. The data is only stored for our employee database.
For our chat projects it is only possible to work as a freelancer.
No, you do not have to reveal your true identity to anyone. You remain completely anonymous to the customers.
The contract can be cancelled by both parties with prior notice on the 15th of the month at the latest at the end of the month.
The contracts are countersigned, stamped and sent as a scanned copy by mail to the new agents. If required, we will send you the original contract by mail.
No, all correspondence will be done via email and Skype.
No, we would only ever contact you by phone in an extremely urgent scenario.
We send an automated email to each applicant a few minutes after receiving their application. If you did not receive this, please keep your spam folder and ensure that you have provided a correct email address.

Success Stories

This is what our freelancers say.


As a mother of 2 children it was very difficult for me to find a job that would give me the opportunity to spend enough time with my children. This time was very frustrating for me, but I was lucky and started the job as a chat moderator. Now I earn money from home and can spend time with my children. I usually work when my children are in school. I can't imagine doing anything else as I currently enjoy the freedom that no other employer could give me.


I was a website developer, but I always struggled to get my money from clients and they always found a reason to pay less. But then I got employed by Cloudworkers and things changed. Cloudworkers always pay, all I have to do is to focus on doing my job. This job allowed me to work during lockdown, but not only that, as a person who has agoraphobia and doesn’t like to go out this job gives me the chance to work from home and not to go out or be in crowded places. It’s an easy job. It’s a fun job, we can have fun while working, we get paid to chat, we are digital actors playing the role of different characters we create. We are authors, writing a story as we chat with clients. Gary and James are always there to help us and I appreciate that they don’t jump down our throats when we make mistakes, instead they will tell us how to get better. I appreciate the leadership we have and I want to thank you for an amazing job and an amazing opportunity. I can honestly say I love my job.


I've always had a dream to draw warmth somewhere else. For us Scandinavians it's like heaven. But a life in a warm country without a job? I had a friend back then who worked for Cloudworkers as a chat host and the rest is history now. I have flexible working hours and most of the time I sit on some beach with my laptop and chat. I am living the dream and my hope to enjoy a carefree life in a warm country has come true.


Address & Contact

Write us a message.

Cloudworkers AG
Brügglistrasse 11c
8852 Altendorf


E-mail: contact (at) cloudworkers.company
Phone: +41 55 508 73 44